Privacy Policy

1. Introduction

Grodesk ("we", "our" or "company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our WhatsApp communication management service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, phone)
• Payment information (processed by secure third parties)
• WhatsApp message content managed through the platform
• Account settings and preferences

2.2 Information Collected Automatically

• Platform usage data
• Device and browser information
• IP address and location data
• Cookies and similar technologies

3. How We Use Your Information

• Provide and maintain our services
• Process transactions and payments
• Send service-related communications
• Improve our services and develop new features
• Detect, prevent and resolve technical issues
• Comply with legal obligations

4. Information Sharing

We do not sell, rent or share your personal information with third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• With third-party service providers (under confidentiality agreements)
• To protect our rights and security

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction, including:

• Data encryption in transit and at rest
• Strict access controls
• Regular security monitoring
• Employee training in data protection

6. Your Rights

You have the following rights regarding your personal data:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Opposition to processing
• Withdrawal of consent

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Cookies

We use cookies and similar technologies to improve your experience. For more information, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a notice on our service.

10. Contact

If you have questions about this Privacy Policy, please contact us: